Warranty

We've Got Your Back

Every Atlus air spring kit comes with a 1-Year Limited Warranty. That means we'll replace or repair your kit if there's a defect in materials or workmanship. No complicated process, no fine print games.

We build our products to last. But if something goes wrong, we'll make it right.

What this warranty covers

Atlus Products Company provides a warranty to the original purchaser of its Load Support Products, for the periods of time listed at AtlusProducts.com, by product line, from the date of original purchase, that the products will be free from defects in workmanship and materials when used on cars and trucks as specified by Atlus Products Company and under normal operating conditions, subject to the requirements and exclusions set forth below.

What this warranty does not cover

The warranty does not apply to products that have been improperly applied, improperly installed, or that have not been maintained in accordance with the installation instructions furnished with all products. This warranty does not apply and is void if damage or failure is caused by: accident, abuse, misuse (including but not limited to racing or off-road activities or commercial use), abnormal use, faulty installation, liquid contact, fire, earthquake or other external cause; operating the products outside Atlus Products Company's instructions, specifications or guidelines; or service, alteration, maintenance or repairs performed by anyone other than Atlus Products Company to the product from its purchased condition. This warranty also does not apply to: consumable parts, such as batteries, cosmetic damage, including but not limited to scratches or dents; defects caused by normal wear and tear or otherwise due to the normal aging of the product, or if any serial or identification number has been removed or defaced from the product. Atlus Products Company reserves the right to change the design of any product without assuming any obligation to modify any product previously manufactured.

Limitation of liability

To the extent permitted by law, this warranty and the remedies set forth herein are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied. ATLUS PRODUCTS COMPANY DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS TO THE EXTENT PERMITTED BY LAW. To the extent such warranties cannot be disclaimed, such implied warranties shall apply only for the warranty period specified above. Please note that some states do not allow limitation on how long an implied warranty (or condition) lasts. So the above limitation may not apply to you.

Except as provided in this warranty and to the extent permitted by law, Atlus Products Company shall not be liable for any direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or arising in connection with the sale, use or repair of Atlus products, or under any other legal theory, including but not limited to loss of use, loss of revenue, loss of actual or anticipated profits, loss of the use of money, loss of business, loss of opportunity, loss of goodwill, and loss of reputation. Atlus Products Company's maximum liability shall not in any case exceed the purchase price paid by you for the Atlus product. Please note that some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

How to get service

If a defect in workmanship or materials causes your Atlus product to become inoperable within the warranty period, before returning any defective product, email Atlus Products Company at support@atlusproducts.com . The consumer shall be responsible for removing the defective product from the vehicle (including any labor charges) and returning it, shipping costs prepaid, to Atlus Products Company for verification. You must prove to the satisfaction of Atlus Products Company the date of original purchase of your Atlus product. A minimum $10 shipping and handling charge (plus applicable sales tax) will apply to all warranty claims. You must also pack the product to minimize the risk of it being damaged in transit. If we receive a product in damaged condition as the result of shipping, we will notify you and you must seek a claim with the shipper.

What Atlus Product Company will do

If you submit a valid claim to Atlus Products Company during the warranty period, and Atlus determines that the product was defective, Atlus Products Company will, at its option, repair your Atlus product or furnish you with a new or rebuilt product. Atlus Products Company will not reimburse you for repairs or replacement parts provided by other parties. Your repaired or replacement Atlus product will be returned to you (subject to payment of the required warranty claim shipping and handling charge) and it will be covered under the warranty for the balance of the warranty period, if any. When a product or part is replaced, any replacement item becomes your property and the replaced item becomes the property of Atlus Products Company. You are responsible for the installation/reinstallation (including any labor charges) of the product.

How the law relates to this warranty

This warranty gives you specific legal rights and you may also have other rights which vary from state to state. By this warranty, Atlus Products Company does not limit or exclude your rights except as allowed by law. To fully understand your rights, you should consult the laws of your state.